POLICIES

The terms and conditions determine the business relationship between the buyer and Artstop.in. By accessing the website, and by using our services, you are agreeing to comply with and be bound by the terms and conditions laid out by Artstop.in. For any queries regarding the terms and conditions, please contact the Online Gallery Manager, email at info@artstop.in or call at +91-124-4932000.

These terms and conditions apply to you as a visitor to our website, or as a buyer or a prospective buyer of our goods.

Site and Services

It is Artstop.in’s constant endeavour to make its site and services available at all times. However, we do not take the responsibility for interruptions, which may include interruptions affecting the processing of any sale or acceptance procedure.

Site Modification

Artstop.in can modify, delete or change any content on its site, at any point in time, without any prior notice. All rights subjected to changing, suspending or discontinuing any aspect of the site or its services lies in the sole discretion of Artstop.in.

Registration

A buyer must be a registered user with Artstop.in to purchase artworks and start using our services. In order to start using the features of Artstop.in and to start participating in our services, you are required to sign-up and register with us. While registering, you must use a valid Email address. Once you sign-up, you will immediately receive an email from us. Once your email is verified, you can start participating in our services and start purchasing artworks and images from Artstop.in.

Cookies

Artstop.in keeps a track record of your visits and logs for purposes solely statistical. Every time you visit our website through our Internet Service Provider, our ISP tables information which may include the user's server address, the user's top-level domain name (for example .com, org etc.), the date and time of the visit to the site, the pages accessed and documents downloaded, and the type of browser used.

Online Subscriptions and Email Correspondence

Artstop.in hereby declares that unless you subscribe to our mailing list, your name and address details will not be added to any mailing list. If you choose to subscribe, we will not share or disclose these details to third parties without your consent.

Privacy Policy

Artstop.in understands the importance of protecting user privacy. We are wholly aware that users and visitors are concerned about their privacy and the confidentiality of any information provided to us. Any information you provide as a registered user is kept in confidence and we never share it with any individual or third-party. Artstop.in does not collect identifiable information from visitors and users, viz. Name, Address, E-mail address, Credit Card information, Telephone Number, etc. unless a user starts using our services and starts shopping with us by purchasing images and artworks from Artstop.in.

Buying Process

  1. Browse and Select

Browse through our Online Art Collection which includes Paintings, Photography, Sculptures, Mixed Media and others.

  1. Log-In and Register

In order to buy images and artworks from Artstop.in, you will have to register with us with a valid email address. You can also contact the Online Gallery Manager, email at info@artstop.in or call at +91-124-4932000.

Payment

Artstop.in has simple and secure payment methods for buyers. We accept all International credit cards like Visa, Master, and American Express. We accept the following payment methods:

  1. Credit/ Debit Card

We accept all International credit cards like Visa, Master, and American Express. The authorization is done via an online payment gateway. 
For all offline payments made through Email or Fax, please scan or photocopy and send us the following:
• Photocopy of the credit card (both sides) 
• A letter signed duly authorizing Artstop.in to debit your card for the said amount. 
• Credit Card number and validity along with a 4-digit batch code in case of AMEX and 3-digit CVV code in case of Master/Visa card.

  1. Cheque (Only Within India)

We do not accept cheques for international shipment. For international buyers, only Bank Transfers and Online Credit Card, through reputed third-party payment gateway, are applicable.

Demand Draft/Cheque to be made in favour of Artstop.in. The Demand Draft/Cheque should be mailed to the address below with complete details of your order:

Artstop.in
120, Institutional Area
Sector- 44
Gurgaon 
122002 
Phone Number: +91-124-4932000

  1. Bank Transfers

We accept payments through Bank transfer. Please remember to send us the full details of the transfer through email/fax after it is affected. You can pay us in USD/GBP or Euro.

Payment Options

Prices are listed in Indian Rupees. If you need to convert to any other currency, you can go to the site www.xe.com. You also have the option to check the prices in your local currency at the time of final checkout.

Please take note that if a payment is made by cheque, the piece of art will not be categorized as sold until the cheque is cleared and payment is received. If the cheque is not cleared within the next 15 days, the order will be canceled.

No cheques will be entertained for international orders. Payments can be processed only by Bank Transfer or Credit Card online for international orders. Artstop.in have different payment options available. Your order will be processed once the full payment is received and credited to our account.

Authenticity Guarantee

Artstop.in provides a Certificate of Authenticity for each piece of art up for sale on its website to prove that it is genuine and original. Artworks are directly sourced from the artists.

Shipping, Freight, and Transportation Fees (Domestic)

Artstop.in offers free pan-india shipping of all its products. The artworks are rolled and dispatched via our delivery partner FedEx. Once the order is dispatched, we will share the tracking code with you.

Shipping, Freight, and Transportation Fees (International)

Any custom duty taxes incurred for international shipment of artworks shall be paid by the buyer in accordance with the custom duty taxes of the shipping country. Buyer will also have to pay for freight, shipping, insurance and any other applicable taxes.

a). Shipping Information for Light Shipments

For rolled or framed paintings, Artstop.in sends the paintings through FedEx. The tracking code is informed to the customer after the shipment is handed over.

b). Shipping Information for Heavy Shipments

For heavy consignments like sculptures, Artstop.in use air cargo or sea cargo modes. It may take anywhere between 30 to 40 days of transit time for delivery by sea. In the case of air cargo, it takes just seven days.

Note that buyers will have to get the paintings cleared through customs at their own expense. Please check with your local customs authority.

Insurance

All shipments are insured for any damage during transit at the cost of the buyer. All international buyers are informed about the insurance amount at the time of booking the order.

Terms of Sale and Bookings

Note that all prices quoted against the piece of art are inclusive of GST, packaging, insurance and pan-india shipping charges. For international orders, international shipping cost would be added to the price quoted as per actuals. Also, any custom duty taxes incurred for international shipment of artworks shall be paid by the buyer in accordance with the custom duty taxes of the shipping country.



Artstop.in would not be responsible in case of unavailability of any work due to any reason. In case a booked work is not available, the advance payment shall be refunded to the buyer promptly or the same amount can be adjusted against the purchase of any other work.

Artstop.in takes utmost care in ensuring that the paintings are professionally packed so that the artwork reaches its customer safely. We do not take responsibility for any damages incurred during the transit.

Taxes

Artstop.in shall charge buyers in India GST at the rate of 12% for every purchased piece of art at its actual cost. Artworks will be marked as unsold and not delivered to the buyer if he/she fails to pay the taxes.

Return Policy

Buy a piece(s) of artwork from Artstop.in with absolute confidence. If you order a piece(s) of art from us and find your chosen artwork not entirely satisfactory upon delivery, we offer a 7 Day Exchange Offer from the date of Delivery on your receipt.

Simply return your chosen artwork back to us in the same condition as it arrived. The Exchange policy is applicable only on another piece(s) of work of the same artist. Please note that the client or the buyer is liable for the cost of shipping.

The artworks are sold on no return/ no refund basis.

As stated earlier, the exchange policy will exclude shipping costs. The cost of exchanging the artworks will be your responsibility. When returning the item for exchange, you must ensure that the goods are not damaged or lost in the transit. We will not accept returns that have been damaged post-delivery. If there are damages, then the goods will be returned to the buyer/client at their own expense.

Return Process

To exchange a piece(s) of art, please log on to the website within 7 days of delivery and use a contact form to request an exchange authorization with the mention of other piece(s) of the art of the same artist.

Upon the approval of your return request, a confirmation mail will be sent across to you with a confirmation code and the return address.

Artstop.in will not accept any returns if the buyer takes more than 7 days, after delivery, to return the order to the seller.

Please note that buyer pays for shipment and insurance both ways. For international orders for exchange, please contact us for the documentation required for return of works.

Return Address

The piece(s) of art needs to be returned in its original condition and undamaged at the following address:

Artstop.in
120, Institutional Area
Sector- 44
Gurgaon 
122002

Safe Shopping

Artstop.in takes utmost care to ensure that you have a worry-free and safe shopping experience with us. Our painting frames come with a guarantee, and we deploy robust packaging procedures to protect your goods and artworks in transit.

Copyright Violations

Artstop.in reserves the copyright of all images and artworks on its website. You may not copy, modify, transfer, sell, reproduce, publish or exploit any of the images or artworks.

Please take note that you are granted a limited license to access and use the services of the website. Any unauthorized usage of the site and its properties is strictly prohibited.

Site Monitoring

Artstop.in reserves the sole right to monitor and supervise the website anytime and can edit, refuse or remove any material, content or information which it deems inappropriate, from its website.

Links To Other Sites

The website may contain links to other third-party sites. Artstop.in is not responsible for the content of such websites or their privacy practices.

Termination of Services

These Terms and Conditions are a legally binding agreement between you and Artstop.in until the time it is terminated by you or by Artstop.in.

We can terminate your account anytime without any prior notice. If you find our services unsatisfactory, immediately discontinue using our services.